Privacy statement

The following privacy policy applies to all site visits, transactions and agreements with Camping Zavelbos nv, whose registered office is located at B-3680 Maaseik, Kattebeekstraat 1, registered in the register of legal entities of Antwerp - Tongeren division, under number RPR BE0862. 215.380 and known to the VAT BE 0862.215.380, IBAN: BE87 3350 2289 6894 and BIC: BBRUBEBB.

Version: October 2020 – version 1.1

We respect the privacy of visitors to our website and ensure that the personal information you provide us with is treated confidentially. You can read below exactly how we do this, what personal data we collect from you and for what purposes.

Use of personal data
When you use our website, we obtain certain information from you. This may include personal data. We only store and use personal data that you provide directly, in the context of the service you have requested (for example, via the contact form or to create an account), or which is clearly provided to us for processing when you submit it. We will not use your personal data for other purposes unless you have given your prior consent or we are permitted or required to do so by law.

Purposes of use
In order to provide you with the best possible service, it is necessary for Camping Zavelbos nv to store your personal data in certain cases. Camping Zavelbos nv uses your personal data for:

granting access to our website or applications;
the performance of agreements, transactions and services;
relationship management, including contacting you if you request this;
gaining insight into the use of our website;
product and service development;
determining strategy and policy;
making the internet more interesting by displaying advertisements that match your interests.
if necessary, investigating unlawful conduct relating to Wilhelm Tell recreation centre, its relations and its employees.

Description of personal data
For the purposes mentioned above, we will process the following personal data about you:

Name and address details;
gender;
e-mail address;
(mobile) telephone number;
IP address;
technical browser information;
cookie ID;
click and surfing behaviour;

Retention periods We do not retain your personal data for longer than is necessary to achieve the purposes stated in this privacy and cookie statement.

Confidentiality & disclosure to third parties
We treat your personal data confidentially. We do not disclose the personal data we collect via our website to third parties for their direct marketing purposes. Furthermore, we will not disclose the information you provide to other parties, unless you have given your prior consent, this is necessary in the context of the execution of the agreement, or we are permitted or required to do so by law.

Data security
Camping Zavelbos nv employs careful security procedures to protect the data it processes, including to prevent unauthorised persons from gaining access to this data unintentionally. In this way, we ensure that only the necessary persons have access to your data and that access to your personal data is protected.

Cookies
This website uses cookies to monitor visits to the website.
Cookies are small information files that can be automatically stored on or read from your device (including a PC, tablet or smartphone) when you visit a website. This is done via the web browser on the device. The information that a cookie obtains about your use of the website may be transferred to secure servers belonging to Camping Zavelbos nv or to those of a third party.

Cookies are used on our website to:

enable the website's functionalities and protect the website (technical or functional cookies);
analyse the use of the website and improve it on that basis (analytical cookies);

Technical or functional cookies
The main purpose of cookies is to save you time and effort. For example, if you customise a web page to your personal preferences or navigate within a website, cookies will remember your chosen settings and preferences for future use. When you visit the website again later, the cookies will retrieve the information you previously entered, allowing you to easily use the website's features as you previously set them. We do not use technical cookies on our website.

Analytical cookies
In addition, this website uses cookies to track statistics, so that we can gain insight into the use of our website and the effectiveness of our campaigns. We use the following analytical cookies:

[Google Analytics]
[Hotjar]
[Salesfeed]
[Zendesk]

Enabling and disabling cookies
You can choose whether or not to accept cookies. Most browsers automatically accept cookies, but you can usually change your browser settings so that cookies are not accepted if you prefer (see your browser's help page for exact instructions). If you choose not to accept cookies, you may not be able to take full advantage of the interactive features of this website or other sites you visit.

Deleting cookies
Most cookies have an expiry date. This means that they automatically expire after a certain period of time and no longer record data from your site visit. You can also choose to delete cookies manually before the expiry date. For more information about this, please consult your browser manual.

Links to other third-party websites
Our web pages contain links to other websites. This privacy and cookie statement does not apply to third-party websites that are linked to our website. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We therefore recommend that you read the privacy policy of these websites before using them.

Your legal rights
You may request Camping Zavelbos nv to inspect the data stored about you. You may also request Camping Zavelbos nv to change, move, supplement or delete this data. You can do this by contacting us via the e-mail form, sending us an e-mail via zavelbos@limburgcampings.be, or by contacting us by telephone on +32 (0) 89 75 81 46.

Changes to this privacy and cookie statement
We reserve the right to amend this privacy and cookie statement. Any changes will be published on our website. We therefore recommend that you consult this policy regularly so that you are aware of any changes.

Data Protection Authority

Of course, we are also happy to help if you have any complaints about the processing of your personal data. Under privacy legislation, you have the right to lodge a complaint with the Data Protection Authority (GBA) against our processing of your personal data. To do so, please contact the Data Protection Authority.